Medical Assistance Transportation Program
Medical transportation service for county residents with Medicaid
St. Mary’s County Health Department offers a medical transportation service for county residents with Medical Assistance (Medicaid) that meet transportation eligibility requirements (described below). Transportation to and from medical appointments is provided to those eligible.
Criteria for Eligibility
To be eligible for the Medical Assistance Transportation Program, you must:
- Have an eligible Medical Assistance card
- Be a resident of St. Mary’s County
- Verify that the appointment is medically necessary and covered by Medical Assistance
- Be sure the service is covered by Medical Assistance and is accepted by the doctor you are visiting
- Have no other means of transportation
- Be receiving the medical treatment at the closest, most appropriate provider
- Have completed Physician Certification Statement on file
How to Schedule
Health department drivers provide door-to-door or curb-to-curb services throughout the county depending on patients’ needs. Wheelchair accommodations are available. To schedule a transportation appointment or for more information, please call our Transportation office at (301) 475-4296.
Local or Regional
- Call to arrange service at least two business days before your appointment
Washington, D.C. or Baltimore
- Call our office as far in advance as possible, as the schedule/availability of this service varies
- Please note: Transportation out of the county is only available for medical services that are unavailable within St. Mary’s County
When you call to schedule, please have the following information available:
- Medical Assistance Number and Social Security number
- Name of your doctor, provider, or clinic
- Address and telephone number of your doctor, provider, or clinic
- Appointment time
- Expected return time (How long will you be?)
- Information on whether you need additional assistance, have an attendant, or have other special needs
Your Ride
Pickup time is generally one hour prior to your medical appointment, except for rides outside of St. Mary’s County. Patients will receive a call from the transportation office the day before the medical appointment to confirm specific information.
Other Transportation Assistance Options
- Public Bus: We can help you access bus service if you live on a public bus route and your appointment place is on the same route
- Ambulance Services: The health department has a contract with a local ambulance company for routine, non-emergency services (doctor’s order required)
Additional Resources
Connect With Us
General Office Hours:
Mon – Fri: 8:00 am – 5:00 pm
Vital Records Processing Hours:
Mon – Fri: 8:30 am – 4:00 pm
Environmental Health Hours:
Mon & Thurs: 7:00 am – 2:00 pm
Tues, Wed, & Fri: 7:00 am – 4:30 pm
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