Notice October 25, 2024: The St. Mary’s County Health Department (SMCHD) phone system has returned to normal operations. Community members can contact SMCHD at 301-475-4330.

SMCHD Seeking Community Feedback Regarding Customer Service 

LEONARDTOWN, MD (September 27, 2022) – The St. Mary’s County Health Department (SMCHD) is committed to providing the best possible customer service to our community. SMCHD aims to provide constituents, businesses, customers, and stakeholders with services that are courteous, timely, accurate, consistent, accessible, and transparent. 

SMCHD is seeking input from the community via a short, anonymous survey regarding our customer service and operations. Community feedback is important to our agency in order to better determine our areas of strength, as well as those that can be improved.

“As an organization, we strive to foster a culture that supports ongoing evaluation of our programs and quality improvement efforts,” said Dr. Brewster. “Community input is a key component of this process. Your feedback helps us to better serve our residents and to address community needs.”

Please visit smchd.org/customer-service to learn more or to take the customer service survey.

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